Simple, 4-Step Process

1

Initial Call or Enquiry

Reach out via phone, email, or our confidential form. Our admissions counsellors are available 24/7 to listen and answer your immediate questions.

2

Confidential Assessment

We perform a clinical assessment over the phone or in person to understand your needs and determine the best level of care for your recovery.

3

Documentation & Travel

We assist with medical history documentation and coordinate your arrival. We can also provide transport to our facility from major airports if needed.

4

Check-in & Recovery

Once you arrive, you will be welcomed into our supportive community and your healing journey will begin immediately.

What to Pack

Comfortable clothing, personal hygiene items, and any current medications (which will be managed by our clinical team).

What NOT to Bring

Electronic devices (limited use), valuables, or any items containing alcohol. A detailed list will be provided during your call.

Insurance & Costs

We work with major medical aids. Our team will handle the pre-authorization process for you to minimize your stress during this time.